Refund policy

REFUND POLICY 

Refund for goods 

For ebooks and audiobooks, as these are instant downloads, no refund can be given.

Shipping and Delivery 

If you receive damaged or defective print books, or if your order failed to arrive, we are happy to provide a replacement order. Please notify us within 30 days of your order.

For physical goods you are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.